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Privacy Policy

PRIVACY POLICY

Last updated: 25 September 2026

Moreland Algorithmic Trading Ltd (“Moreland Algorithmic”, “Moreland”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, create an account, purchase a Moreland package, use the Moreland cBot or otherwise interact with our services.

1. WHO WE ARE

Moreland Algorithmic Trading Ltd provides automated trading software and related services designed for use with supported proprietary trading firm evaluation accounts.
For the purposes of applicable UK data protection law, Moreland Algorithmic Trading Ltd is the controller of the personal information described in this Privacy Policy.

Company: Moreland Algorithmic Trading Ltd
Company Number: SC900766
Registered Office: 3 Hill Street, Edinburgh, EH2 3JP
Website: morelandalgorithmic.com
Email: info@morelandalgorithmic.com

2. INFORMATION WE COLLECT

When you create an account, purchase a Moreland service or otherwise interact with us, we may collect information including:

  • Your first and last name

  • Email address

  • Telephone number

  • Customer account information

  • Order and purchase information

  • Package and account size selected

  • Challenge type

  • Payment status

  • Purchase date

  • Setup status

  • Challenge status

  • Guarantee status

  • Licence status

  • Communications you send to us
     

To configure and licence the Moreland cBot, we may also collect information relating to the trading account on which the service is intended to operate, including:
 

  • Prop-firm Challenge / Account ID

  • cTrader Account Number

  • cTrader ID / Username
     

We do not ask you to provide your cTrader password, prop-firm password or other trading-account passwords through the Moreland website.
When a software licence is issued, we may store information including:
 

  • Licence key

  • Licence status

  • Licence activation date

  • Licence revocation or expiry information

  • The authorised cTrader ID

  • The authorised cTrader account number
     

We may also receive technical information generated through use of our website and services, including IP addresses, browser or device information, security logs and other technical information required to operate and protect our systems.

3. PAYMENT INFORMATION

Payments for Moreland services are processed using third-party payment services, including Stripe, through our Wix website infrastructure.
Moreland Algorithmic Trading Ltd does not receive or store your full payment-card number, card security code or full payment-card credentials.
We may receive and retain transaction information including:
 

  • Payment identifier

  • Payment status

  • Amount paid

  • Date of payment

  • Customer information associated with the payment

  • Information required to associate the transaction with your Moreland order
     

Payment providers process payment information in accordance with their own privacy policies and legal obligations.

4. HOW WE USE YOUR INFORMATION

We may use your personal information to:
 

  • Create and manage your Moreland customer account

  • Process purchases and payments

  • Provide access to your customer dashboard

  • Configure your Moreland service

  • Process challenge details submitted by you

  • Issue and manage Moreland software licences

  • Validate whether a cBot licence remains authorised

  • Provide customer support

  • Communicate with you about your purchase or service

  • Manage challenge progress

  • Administer the Moreland Pass-or-Refund process

  • Prevent unauthorised access to or distribution of our software

  • Detect and investigate misuse, fraud or security incidents

  • Maintain operational and financial records

  • Comply with legal and regulatory obligations

  • Improve the reliability, security and operation of our services
     

We do not sell your personal information.

5. MORELAND LICENCE VALIDATION

The Moreland cBot contains a remote licence-validation system.
When the cBot checks whether it is authorised to operate, information necessary to validate the licence may be transmitted to Moreland's licence-validation service.

This may include:
 

  • Your Moreland licence key

  • Your authorised cTrader ID

  • Your authorised cTrader account number
     

This information is used to determine whether the licence is valid for the relevant customer and trading account.

A licence may be rejected where, for example:
 

  • The licence has been revoked

  • The licence has expired or otherwise ended

  • The cTrader ID does not match the licensed customer

  • The cTrader account number does not match the licensed account

  • The licence key is invalid

  • Access has otherwise ended in accordance with the applicable Moreland terms
     

Licence validation is used to protect Moreland's software, intellectual property and customer access controls.

6. OUR LAWFUL BASES FOR USING YOUR INFORMATION

Under UK data protection law, we must have an appropriate lawful basis for processing personal information.
Contract

We process information where it is necessary to enter into or perform our contract with you.
This includes processing required to:
 

  • Process your order

  • Maintain your customer account

  • Configure the service

  • Issue your licence

  • Provide access to purchased services

  • Administer your challenge

  • Provide customer support
     

Legitimate Interests

We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.
These purposes may include:
 

  • Protecting Moreland software from unauthorised use

  • Maintaining website and account security

  • Preventing fraud and abuse

  • Maintaining operational records

  • Protecting our intellectual property

  • Improving our services and systems
     

Legal Obligations

We may process and retain information where necessary to comply with legal obligations, including accounting, taxation, regulatory and record-keeping requirements.
Consent
Where the law requires your consent, for example for certain marketing communications or non-essential cookies, we will rely on your consent.
Where processing is based on consent, you may withdraw that consent at any time.

7. WHO WE SHARE INFORMATION WITH

We may share personal information with third parties where reasonably necessary to operate our business, provide our services, protect our systems or comply with the law.

These may include:
 

  • Wix, which provides website, account and infrastructure services

  • Stripe and other payment-processing providers

  • Email and communications providers

  • IT, hosting and security providers

  • Accountants, legal advisers and other professional advisers

  • Government bodies, regulators or law-enforcement authorities where legally required
     

These organisations may process personal information on our behalf or, in some circumstances, act as separate controllers of information they receive.
We do not sell, rent or trade your personal information to third parties for their own marketing purposes.

8. PROP FIRMS AND CTRADER

Your purchase from Moreland is separate from any challenge, evaluation or trading account you purchase directly from a proprietary trading firm.
Providing your Challenge Account ID, cTrader Account Number or cTrader ID to Moreland does not make Moreland the operator of the relevant prop firm or cTrader platform.

We use these identifiers only where reasonably necessary to configure, administer, secure and licence the Moreland service.
Information provided directly by you to a prop firm, cTrader, Spotware or another third-party service is governed by that organisation's own privacy policy.

9. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy relevant legal, accounting, taxation, fraud-prevention and dispute-resolution requirements.
Customer order, payment and contractual records may normally be retained for up to six years after the end of the relevant transaction or customer relationship where appropriate for legal and financial record keeping.
Challenge and licence information may be retained for the duration of the service and afterwards where reasonably necessary to maintain records relating to:
 

  • Services provided

  • Licence history

  • Guarantee claims

  • Refunds

  • Customer complaints

  • Disputes

  • Fraud or security incidents
     

Where information is no longer required, we will delete, anonymise or securely dispose of it where reasonably practicable.

10. INTERNATIONAL DATA TRANSFERS

Some technology providers we use may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards required by applicable UK data protection law are in place.

Depending on the provider and destination, these safeguards may include recognised adequacy arrangements or appropriate contractual protections.

11. DATA SECURITY

We use reasonable technical and organisational measures designed to protect personal information against:
 

  • Unauthorised access

  • Unauthorised disclosure

  • Loss

  • Destruction

  • Alteration

  • Misuse
     

Customer order and challenge information is restricted to the relevant logged-in customer and authorised Moreland administrators where appropriate.
Our systems also use account ownership checks and licence-validation controls to protect customer and software access.
However, no internet-based system can guarantee absolute security.

You are responsible for maintaining the security of your Moreland account credentials and licence information.
You should not share your Moreland licence key or customer-account password with another person.

12. EMAILS AND COMMUNICATIONS

We may send service-related communications necessary to operate your account or fulfil your order.
These may include:
 

  • Account communications

  • Payment confirmations

  • Challenge updates

  • Setup notifications

  • Licence information

  • Support communications

  • Refund information

  • Security notices

  • Important changes affecting your service
     

These communications are different from optional marketing messages.
Where we send marketing communications requiring consent, you may unsubscribe using the unsubscribe facility provided or by contacting us at:
info@morelandalgorithmic.com

You may continue to receive necessary service-related communications after unsubscribing from marketing.

13. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies for purposes including:
 

  • Essential website functionality

  • Customer login and account sessions

  • Security

  • Payments

  • Website preferences

  • Analytics

  • Performance monitoring
     

Where applicable law requires consent before non-essential cookies are used, these cookies will be controlled through the website's cookie-consent system.
Additional information may be provided through our Cookie Policy or website cookie settings.

14. YOUR DATA PROTECTION RIGHTS

Depending on the circumstances and the lawful basis on which your information is processed, you may have rights including the right to:
 

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information

  • Request restriction of certain processing

  • Object to certain processing

  • Request portability of certain information

  • Withdraw consent where processing is based on consent
     

These rights are not absolute and may not apply in every circumstance.
For example, we may be legally required to retain certain transaction, accounting or contractual information even where you request deletion.
To exercise a data protection right, contact:

info@morelandalgorithmic.com

We may request information reasonably necessary to confirm your identity before responding to a request.

15. COMPLAINTS

If you have concerns about how we use your personal information, please contact us first so that we can investigate the matter.

Email: info@morelandalgorithmic.com

You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.
Further information is available at ico.org.uk.

16. CHILDREN

Moreland Algorithmic is not intended for children.

Our services are intended only for individuals legally permitted to purchase and use the relevant trading, prop-firm and payment services.
We do not knowingly seek to collect personal information from children through the Moreland service.

17. THIRD-PARTY LINKS

Our website may contain links to third-party websites, including prop firms and other service providers.
Moreland Algorithmic Trading Ltd is not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policy of any third-party service before providing personal information to it.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to:
 

  • Our services

  • Technology

  • Service providers

  • Business operations

  • Applicable laws or regulatory requirements
     

The latest version will be published on this page and the Last updated date will be revised accordingly.
Where appropriate, we may provide additional notice of material changes.

19. CONTACT US

If you have questions about this Privacy Policy, how your personal information is used, or wish to exercise a data protection right, contact:

Moreland Algorithmic Trading Ltd
Company Number: SC900766
3 Hill Street
Edinburgh
EH2 3JP
United Kingdom
Email: info@morelandalgorithmic.com

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