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Privacy Policy

MORELAND ALGORITHMIC TRADING LTD

PRIVACY POLICY


Effective date: 28/08/2026


This Privacy Policy explains how Moreland Algorithmic Trading Ltd (“Moreland Algorithmic”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you:

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  • visit our website;

  • contact us;

  • purchase or subscribe to our software;

  • create or manage an account;

  • receive communications from us; or

  • otherwise interact with Moreland Algorithmic.

 

We are committed to handling personal information lawfully, fairly and transparently.


1. WHO WE ARE


Data controller: Moreland Algorithmic Trading Ltd


Company number: SC900766


Email: info@morelandalgorithmic.com


Website: www.morelandalgorithmic.com


For the purposes of UK data protection law, Moreland Algorithmic Trading Ltd is generally the data controller of the personal information described in this Policy.


I
2. INFORMATION YOU PROVIDE TO US


We may collect personal information that you provide directly to us, including:

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  • full name;

  • email address;

  • telephone number;

  • billing address;

  • company or business name;

  • account information;

  • customer-support enquiries;

  • correspondence;

  • subscription details;

  • licence information;

  • purchase history; and

  • marketing preferences.

 

If you contact us through a website form, email or support system, we may retain the information contained in that communication.


3. PAYMENT INFORMATION


Payments may be processed by third-party payment providers or marketplaces.
Depending on how you purchase our Products, this may include providers such as:

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  • payment processors;

  • cTrader Store;

  • MetaTrader/MQL5 marketplace;

  • card-payment providers; or

  • other authorised commerce platforms.

 

We do not necessarily receive or store your complete payment-card details.
Instead, the payment provider generally processes those details directly.
We may receive information such as:

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  • your name;

  • billing status;

  • transaction reference;

  • purchase amount;

  • currency;

  • subscription status; and

  • partial payment information required to administer the transaction.

 

4. SOFTWARE AND LICENCE INFORMATION


When you use a Moreland Algorithmic Product, we may process technical information required to:

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  • validate licences;

  • activate software;

  • prevent unauthorised sharing;

  • provide updates;

  • diagnose technical problems;

  • identify software versions; and

  • protect our intellectual property.

 

Depending on the platform and Product, this may include:

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  • licence identifier;

  • platform identifier;

  • account identifier;

  • Product version;

  • operating environment;

  • activation information;

  • device or session information; and

  • technical error information.

 

We will only collect information reasonably required to operate, secure and support the relevant Product.


5. TRADING ACCOUNT INFORMATION


Our software may operate within third-party trading platforms.
Depending on how a Product is designed, technical information may be processed locally within your trading platform in order for the Product to function.
We do not intend to collect your broker password or take custody of your brokerage funds.
Where a Product requires us to receive trading-account-related information for licensing, support or diagnostics, we will limit collection to what is reasonably necessary.


6. INFORMATION COLLECTED AUTOMATICALLY


When you visit our website, certain technical information may be collected automatically.
This may include:

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  • IP address;

  • browser type;

  • device type;

  • operating system;

  • approximate location;

  • referring website;

  • pages visited;

  • time spent on pages;

  • links clicked;

  • session information; and

  • cookie identifiers.

 

This information may be used to operate the website, understand how it is used, maintain security and improve performance.


7. COOKIES


Our website may use cookies and similar technologies.
Cookies are small files stored on your device that allow websites to remember information and perform certain functions.
We may use:
Strictly necessary cookies
These are required for the website to function properly and may include:

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  • security;

  • login;

  • session management;

  • checkout;

  • fraud prevention; and

  • essential website functionality.

 

Analytics cookies


These may help us understand:

  • visitor numbers;

  • page views;

  • traffic sources;

  • website performance; and

  • how visitors interact with the site.

 

Marketing cookies


Where used and where required by law, these may help us measure advertising or provide more relevant marketing.
For non-essential cookies, we will seek consent where required.
The ICO states that website visitors must be told about cookies, and non-essential cookies generally require the user’s agreement before they are used.
A separate Cookie Policy may provide more detailed information.
HOW AND WHY WE USE PERSONAL INFORMATION
8. PROVIDING OUR PRODUCTS AND SERVICES
We may use your information to:

  • process orders;

  • provide software access;

  • maintain subscriptions;

  • validate licences;

  • provide downloads;

  • manage customer accounts;

  • provide updates;

  • respond to support requests;

  • communicate service information; and

  • administer payments.

Our lawful basis will usually be performance of a contract where processing is necessary to provide a Product or service you have requested.
9. CUSTOMER SUPPORT
We use information you provide to:

  • respond to questions;

  • diagnose problems;

  • provide installation assistance;

  • investigate licensing issues; and

  • resolve customer-service matters.

This processing may be necessary for performance of our contract with you or for our legitimate interests in providing effective customer service.
10. FRAUD, SECURITY AND LICENCE PROTECTION
We may use personal and technical information to:

  • prevent fraud;

  • detect licence abuse;

  • prevent unauthorised account sharing;

  • investigate security incidents;

  • protect our software;

  • prevent intellectual-property theft; and

  • maintain system security.

Where appropriate, we rely on our legitimate interests in protecting our business, customers, systems and intellectual property.
The ICO recognises legitimate interests as one possible lawful basis, but businesses must ensure that use is necessary and balanced against individuals’ rights.
11. LEGAL AND REGULATORY OBLIGATIONS
We may process personal information where necessary to comply with:

  • tax obligations;

  • accounting requirements;

  • Companies Act requirements;

  • law-enforcement requests;

  • court orders;

  • fraud-prevention obligations; and

  • other applicable legal requirements.

Our lawful basis may be legal obligation.
MARKETING
12. EMAIL MARKETING
We may send you marketing communications about:

  • new algorithms;

  • Product updates;

  • new platform releases;

  • subscription offers;

  • research;

  • company news; and

  • relevant Moreland Algorithmic services.

Where required, we will obtain your consent before sending direct electronic marketing.
Where permitted by law, we may also communicate with existing customers about similar Products or services.
You can opt out at any time by:

  • clicking the unsubscribe link in an email; or

  • contacting us at [INSERT EMAIL].

Opting out of marketing will not prevent us from sending essential transactional or service messages.
13. MARKETING PREFERENCES
Where processing is based on consent, you may withdraw that consent at any time.
Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
WHO WE SHARE INFORMATION WITH
14. SERVICE PROVIDERS
We may share personal information with trusted service providers where reasonably necessary to operate our business.
These may include:

  • website hosting providers;

  • email providers;

  • payment processors;

  • subscription-management providers;

  • software marketplaces;

  • analytics providers;

  • customer-support systems;

  • cloud infrastructure providers;

  • accountants;

  • professional advisers; and

  • IT/security providers.

These organisations may act as independent controllers or processors depending on the circumstances.
15. TRADING AND SOFTWARE PLATFORMS
Where Products are distributed or licensed through third-party marketplaces or platforms, information may be processed by those providers.
Examples may include:

  • cTrader;

  • MetaTrader;

  • MQL5; and

  • associated marketplace providers.

Their own privacy policies will apply to information they collect independently.
16. LEGAL DISCLOSURES
We may disclose information where required or reasonably necessary to:

  • comply with law;

  • respond to lawful requests;

  • enforce our Terms and Conditions;

  • investigate fraud;

  • protect our intellectual property;

  • protect users or the public; or

  • establish, exercise or defend legal claims.

17. BUSINESS TRANSFERS
If Moreland Algorithmic undergoes a:

  • merger;

  • acquisition;

  • restructuring;

  • investment;

  • asset sale; or

  • sale of the business,

personal information may be transferred as part of that transaction, subject to applicable data-protection law.
INTERNATIONAL DATA TRANSFERS
18. DATA OUTSIDE THE UNITED KINGDOM
Some of our service providers may store or process personal information outside the United Kingdom.
Where UK data protection law requires safeguards for international transfers, we will take appropriate steps such as relying on:

  • UK adequacy regulations;

  • approved contractual safeguards;

  • the UK International Data Transfer Agreement;

  • the UK Addendum to approved standard contractual clauses; or

  • another legally recognised transfer mechanism.

Where relevant, further information can be requested from us.
HOW LONG WE KEEP INFORMATION
19. RETENTION
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, security and contractual requirements.
Typical retention periods may include:
Customer and transaction records
Normally retained for up to 6 years after the end of the relevant financial year or business relationship where required for accounting, tax or legal purposes.
Support communications
Normally retained for up to 3 years after the matter is resolved, unless there is a reason to keep them longer.
Marketing information
Retained until you unsubscribe, withdraw consent or we determine that the information is no longer reasonably required.
Licence and fraud-prevention records
May be retained for as long as reasonably necessary to protect software licensing, investigate abuse and defend legal claims.
Retention periods may be extended where required by law or where information is required in connection with a dispute.
YOUR DATA-PROTECTION RIGHTS
20. YOUR RIGHTS
Depending on the circumstances, UK data protection law may give you the right to:

  • be informed about how your information is used;

  • access your personal information;

  • request correction of inaccurate information;

  • request deletion of information;

  • request restriction of processing;

  • object to certain processing;

  • request data portability;

  • withdraw consent where consent is relied upon; and

  • complain about how your information has been handled.

The exact rights available depend on the lawful basis and circumstances of the processing.
The ICO requires privacy notices to tell individuals about their applicable rights and how they can exercise them.
21. EXERCISING YOUR RIGHTS
To exercise a data-protection right, contact:
[INSERT PRIVACY EMAIL]
We may need to verify your identity before responding.
We will normally respond within the period required by applicable law.
22. COMPLAINTS
If you are concerned about how we use your personal information, please contact us first so we can attempt to resolve the issue.
You also have the right to complain to the UK supervisory authority:
Information Commissioner’s Office (ICO)
Information Commissioner's Office
You are not required to contact us before making a complaint to the ICO.
SECURITY
23. HOW WE PROTECT INFORMATION
We use reasonable technical and organisational measures designed to protect personal information against:

  • unauthorised access;

  • disclosure;

  • alteration;

  • accidental loss;

  • destruction;

  • misuse; and

  • cyberattack.

Measures may include:

  • access controls;

  • authentication;

  • secure hosting;

  • encrypted communications;

  • restricted staff access;

  • software updates; and

  • security monitoring.

No internet-based system can be guaranteed to be completely secure.
CHILDREN
24. CHILDREN'S INFORMATION
Our Products and services are not intended for children.
We do not knowingly seek to collect personal information from anyone under 18 years of age for the purpose of providing trading software.
If we become aware that personal information has been collected from a child inappropriately, we will take reasonable steps to delete it.
AUTOMATED DECISION-MAKING
25. AUTOMATED TRADING SOFTWARE
Our Products use automated software to make trading decisions within the customer's trading environment.
This should not ordinarily involve automated decision-making about the customer themselves that produces legal or similarly significant effects for data-protection purposes.
If we introduce automated processing that has significant effects on individuals, we will update this Policy as required.
THIRD-PARTY WEBSITES
26. EXTERNAL LINKS
Our website may contain links to third-party websites, brokers, marketplaces, platforms or other services.
We are not responsible for the privacy practices of those organisations.
You should review their privacy notices separately.
CHANGES TO THIS PRIVACY POLICY
27. UPDATES
We may update this Privacy Policy from time to time to reflect:

  • changes in our Products;

  • new technology;

  • new service providers;

  • changes in law;

  • changes to our business; or

  • changes in how we use personal information.

The current version will be published on our website.
Where changes are material, we may provide additional notice where appropriate.
CONTACT US
28. PRIVACY CONTACT DETAILS
For questions about this Privacy Policy or how we handle personal information, contact:
Moreland Algorithmic Trading Ltd
Registered office:
[INSERT ADDRESS]
Company number:
[INSERT COMPANY NUMBER]
Email:
[INSERT PRIVACY EMAIL]
Website:
[INSERT WEBSITE]

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